Location:
114 west 5Th Ave, Corsicana, TX 75110
Industry:
Information Technology And Services
Work:
Trinity Health System
Help Desk Specialist
Strategic Staffing Solutions Sep 2011 - May 2012
Call Center Manager
Caretech Solutions Feb 2009 - Sep 2011
Client Liaison Executive
Caretech Solutions 2005 - 2009
Senior It Service Desk Manager
Caretech Solutions Oct 2002 - Mar 2005
Help Desk Customer Relationship Manager
Education:
Central Michigan University 2010 - 2014
Bachelors, Bachelor of Science, Public Administration, Community Development
Skills:
Process Improvement
Call Centers
Help Desk Support
Troubleshooting
Management
Software Documentation
Vendor Management
It Strategy
Training
Healthcare Information Technology
Team Leadership
Visio
Technical Support
Customer Service
System Administration
Leadership
It Management
Information Technology
Integration
Call Center
Sharepoint
Team Building
Bmc Remedy
Business Analysis
Strategic Planning
Windows
Disaster Recovery
Program Management
Itil
Hipaa
Business Process Improvement
It Service Management
Change Management
Access
Telecommunications
Cross Functional Team Leadership
Data Center
Service Delivery
Citrix
Outsourcing